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Process Engineer
  • Term: Full-time
  • Start: ASAP
  • Duration: TBD
  • Location: Weert, NL
  • Opening date: September 29, 2021
  • Deadline: December 31, 2021

Purpose of the position

The process engineer develops new production processes and installations, both independently and in consultation with colleagues. Furthermore, the process engineer is responsible for analyzing, monitoring and optimizing the current production processes and installations. In addition, the process engineer functions as (production) technical support within the organization and to a lesser extent towards the customer/supplier. Finally, the process engineer is responsible for drafting up production procedures and protocols for qualification activities, safety studies and feasibility studies.

Tasks

Process Development

  • In collaboration with R&D manager and / or production leader,  production processes are developed from design to installation.
  • In cooperation with R&D manager and / or production leader  production processes are analyzed and optimized in terms of production possibilities, process parameters and safety.
  • Developing customer-specific tools to obtain the desired end product.
  • Determining the influencing parameters on the production process in order to optimize the production efficiency.

Technical Design

  • Design and development of concept designs, detail drawings and construction drawings concerning process development and related machines.
  • Design and development of concept designs, detail drawings and construction drawings concerning new products and related tools.

Project Management

  • Design and development of production process and required tooling to produce the desired end product, taking into account safety, quality and environmental purposes.
  • Organize, coordinate and implement improvement proposals from the production, both on technical and process level.
  • Performing a coordinating role between the R&D department and production.

Support and documentation

  • Preparing technical reports regarding production, process development, safety and quality.
  • Producing technical reports regarding changes in the production process, safety and qualification activities.
  • Actively be involved in the preparation of production files and procedures, in collaboration with the R&D manager and / or production leader.
  • Provide support to organization in the area of CAD drawings and PLC software.
  • Assisting the R&D manager and / or production leader at his request and proactively if the situation requires it.

All common activities that are reasonably within the scope of the position.

responsibilities

  • Responsible for the development and preparation of new production processes, independently or in consultation with the R&D department and / or production.
  • Responsible for the analysis and optimization of existing production processes, independently or in consultation with the R&D department and / or production.
  • Being at the forefront of the organization when it comes to process technical developments and communicating these developments to the organization.
  • Properly documenting and archiving production processes and procedures.

QUALIFICATIONS REQUIRED

  • University work and thinking level in an electromechanical direction (MSc Industrial Engineering: Electromechanics | MSc Mechanical Engineering | MSc Electrical Engineering) or equivalent through experience.
  • Experience with SolidWorks and/or AutoCAD
  • Experience with PLC software
  • Languages: Dutch and English are required (German is an advantage)

OUR OFFER

  • A challenging job with lots of variety, creative freedom and responsibility
  • Employment in a growing, innovative family business with strong foundations
  • Space for personal growth and professional development through job-related training
  • Compensation in line with the market
  • Laptop + cell phone

When you are interested, please send your resume including cover letter via the form on the left.

Account Manager
  • Term: Full-time
  • Start: ASAP
  • Duration: TBD
  • Location: Weert, NL
  • Opening date: September 6, 2021
  • Deadline: September 30, 2021

Purpose of the position

The Account Manager Inside Sales takes care of the daily contact between the customer and the organization. The main focus is on product advice and preparing offers with the aim of maximizing turnover and profit as well as maximizing customer satisfaction. The employee will mainly speak to the customers by phone and email, the employee will also be in close contact with the account manager (s) field service, order management and procurement. If requested / necessary, the field service can provide (temporary) support.

Tasks

Relationship Management

  • Maintaining contact with customers by phone, email or personally in the office.
  • Proactively approaching customers, identifying and responding to customer needs.
  • Organizing and planning appointments, annual appointments and evaluation meetings with customers.
  • Participating in sales meetings on a regular basis and organising work meetings with other relevant departments.

Consulting

  • Independently answering questions from customers
  • Thinking along with the customer and if necessary offer alternative solutions
  • Communicate complex questions from customers to specialists within the organization and upon receipt of the answer, communicate this to the customer, whereby the account manager remains responsible for its handling.

Sales

  • Entering orders, regardless of the source from which the order was received
  • Developing customer requests and quotations including the associated administrative work and follow up in the sales funnel.
  • Entering, processing and following up data as provided by the account manager (s) field.
  • At the request of the customer, sending compliance documents (such as REACH, RohS and supplier statements) which are provided by purchasing.

Support

  • Registering complaints, communicating with the customer in the first instance and creating 8D forms, transferring 8D forms to the person who should handle the form, monitoring the process and ensuring a satisfactory outcome for both parties.
  • Assisting the Account Manager(s) in the field at his/her request and proactively if the situation requires it.

responsibilities

  • Ensuring the highest possible level of customer satisfaction, including by fulfilling agreements made and seeking a workable solution for both parties in the event of complaints.
  • Keeping an eye on matters concerning clients and giving feedback to the relevant internal officers.

QUALIFICATIONS REQUIRED

  • HBO+ work and thinking level required, preferably with industrial sales experience.
  • Languages: Dutch and English (Required) German is an advantage.

OUR OFFER

  • A full-time challenging job with lots of variety, creative freedom and responsibility
  • Employment in a growing, innovative family business with strong foundations
  • Space for personal growth and professional development through job-related training
  • Compensation in line with the market
  • Laptop + cell phone

When you are interested, please send your resume including cover letter via the form on the left.

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